Air-conditioning guide

Air conditioner not cooling or leaking? What to check safely

An air conditioner that blows warm air, cools poorly, or drips indoors may have a settings or airflow issue—or a fault that needs professional attention. These checks help you describe the problem without opening the unit or working near wiring, refrigerant, or moving parts.

Air-conditioning technician checking an open indoor unit in Tbilisi
01

Check for reasons to stop immediately

Switch the unit off from its normal control if water is near an outlet or cable, there is a burning smell, smoke, sparks, repeated breaker trips, harsh mechanical noise, or ice on the indoor unit. Do not touch wet electrical equipment or stand in water to reach a plug or breaker.

02

Confirm the basic settings

Make sure cooling mode is selected, set the target below the room temperature, close open windows and doors, and check whether a timer or sleep setting is limiting operation. Give the system a few minutes to respond without repeatedly switching it on and off.

03

Observe airflow without opening the unit

Check whether air is coming from the indoor unit and whether it feels cooler than the room. Inspect only a user-accessible filter identified by the manufacturer, with the system switched off. Do not remove fixed covers, touch the coil, or reach inside.

04

If water is dripping indoors

Turn the system off. Protect the floor only when you can do so without approaching wet electrical parts. Do not keep running the unit, dismantle the drain, push objects into it, or pour chemicals through the equipment.

05

Look outside only from a safe position

If the outdoor unit is visible from ground level or another secure location, note whether it is operating and whether objects are pressed against it. Do not climb, lean from a window or balcony, remove guards, or reach toward the fan.

06

Record what happened before requesting service

Note when the problem began, the selected mode and temperature, airflow, where water appears, and any code, smell, ice, or unusual sound. A short photo or video from a safe distance can provide useful context.

Frequently asked questions

Frequently asked questions

View our air-conditioner repair service in Tbilisi and send the symptoms you observed.

01Why does the AC blow air but not cool the room?

Possible reasons range from an incorrect mode or restricted airflow to ice, a sensor issue, or a mechanical or refrigerant-system fault. If settings and a user-accessible filter do not explain it, request an assessment.

02Can I keep using an air conditioner that is dripping water?

It is safer to switch it off. Continued operation can increase water damage and may bring moisture closer to electrical parts.

03Is it safe to clean the filter myself?

Only if the filter is designed for user access and you can follow the manufacturer’s instructions with the unit switched off. Do not remove fixed panels.

04What should I tell the specialist?

Share the unit type if known, when the fault began, the selected settings, airflow, the location of water, and any sound, smell, ice, or display code.

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